Shipping Policy

Thank you for choosing JGTEW UTONN SARL! We are committed to providing you with a seamless and reliable shopping experience. Please take a moment to review our shipping policy.

Order Processing:

  • All orders are processed within 1-2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates:

  • We offer competitive shipping rates based on the weight and destination of your order.
  • Shipping costs will be calculated at checkout before you complete your purchase.

Shipping Methods:

  • We currently offer standard and expedited shipping options.
  • Standard shipping typically takes 4 business days, while expedited shipping takes 8 business days.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can track your order by visiting our Order Tracking Page and entering your tracking number.

International Shipping:

  • We offer international shipping to select countries.
  • International shipping rates and delivery times vary. Please check the shipping options at checkout.

Customs and Duties:

  • International orders may be subject to customs duties and taxes imposed by the destination country.
  • The recipient is responsible for any additional charges incurred.

Delivery Issues:

  • In the rare event of a delivery issue, please contact our customer service team at support@JGTEWUTONNSARL.com.
  • We will work diligently to resolve any problems and ensure your satisfaction.

Address Accuracy:

  • It is the customer's responsibility to provide accurate shipping information.
  • Please double-check your shipping address before completing your purchase.

Delayed Shipments:

  • In the event of unexpected delays, we will notify you promptly and provide updates on the status of your order.

Returns and Refunds:

  • Please refer to our Return Policy for information on returns and refunds.
  • If you have any questions or concerns regarding our shipping policy, feel free to contact our customer service team at support@JGTEWUTONNSARL.com.

Thank you for choosing JGTEW UTONN SARL!
JGTEW UTONN SARL
Bureau 230, 37 Passage du Ponceau, 75002 Paris
Email: support@JGTEWUTONNSARL.com